We utilise a note taking tool called Heidi to capture the details of our consultations accurately and efficiently, and the outcomes of your appointments.
Heidi ensures that your surgeon can focus more on your conversation and less on manual note taking, enhancing the quality of care you receive. Your consent is required for us to use this technology during your consultation.
Your information is safeguarded:
✓ All data is de-identified and encrypted to the highest standards
✓ No audio recordings are stored after processing
✓ Information will only be used by the treating Practitioner to deliver your care
✓ It will not be disclosed to those not associated with your treatment without your express consent
✓ Compliant with Australian Privacy Principles, ISO 27001 & SOC 2
✓ Consent is entirely voluntary and will not affect the quality of care you receive