Frequently Asked Questions

You should consider seeing a specialist if you have impacted or problematic wisdom teeth, facial trauma or fractures, jaw misalignment or bite issues, temporomandibular joint (TMJ) pain, oral lesions or suspicious lumps, or you are planning dental implants or reconstructive surgery.

A referral is required to claim Medicare or private health fund rebates. It can come from a medical practitioner, general dentist, or allied health professional. We will see you without a referral, however you will not be able to claim from Medicare or private health fund.

During your initial appointment, we will review your medical and dental history, conduct a thorough examination, take any necessary imaging, such as 3D scans, and discuss your condition, treatment options, and expected outcomes.

A parent or guardian must accompany patients under 18.

Free on-site parking is available via Smith Street for up to two hours (a fee applies beyond that). The car park uses number-plate recognition, so note your registration to validate on departure. A lift provides accessible access to Level 2.

Depending on the procedure, treatment can be carried out under local anaesthetic in our rooms, with sedation, or under general anaesthesia as a day-stay in hospital. Your surgeon will recommend the most comfortable option.

Not always. Many wisdom teeth are perfectly fine left in place. We assess each case with x-rays and only recommend removal where they're causing, or likely to cause, problems.

For sedation or general anaesthesia you'll have a pre-operative check with the anaesthetist (often the same day at hospital), need to fast for at least six hours beforehand, and arrange a driver home. Flag any significant medical conditions, like diabetes or blood thinners, in advance.

Urgent pain, trauma and emergency cases are prioritised. Call us on (02) 4962 4343 and we'll guide you from there.